Cancellation Policy
Last updated: 3/6/2026
1. Overview
This Cancellation Policy outlines the terms under which you may cancel your subscription or services related to our Restaurant POS platform. By subscribing to our services, you agree to the terms described below.
2. Subscription Cancellation
You may request cancellation of your subscription at any time by contacting our support team.
- Cancellation requests must be submitted in writing via email.
- Access to the platform will continue until the end of your current billing cycle.
- No partial refunds will be issued for unused subscription periods unless otherwise agreed in writing.
3. Enterprise or Contract-Based Plans
For enterprise agreements or annual contracts, cancellation terms will be governed by the signed agreement. Early termination fees may apply depending on the contract terms.
4. Hardware & Device Cancellation
If your subscription includes POS hardware or bundled devices, cancellation may be subject to hardware return policies. Devices must be returned in good working condition. Shipping and restocking fees may apply where applicable.
5. Data Access After Cancellation
Upon cancellation, access to the platform may be restricted. We recommend exporting your reports and transaction data prior to the end of your billing cycle. Data retention will follow our Privacy Policy.
6. Refunds
Unless explicitly stated in your service agreement, subscription fees are non-refundable. Any exceptions will be handled on a case-by-case basis at our sole discretion.
7. Changes to This Policy
We reserve the right to update this Cancellation Policy at any time. Changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions regarding cancellation, please contact us at:
Email: [email protected]